Getting Started Tutorials, FAQs & More…

The Arkovi Support Center offers an array of helpful resources for using Arkovi Social Media Archiving, requesting customer care and giving us feedback. Be sure to drop by and review: Frequently Asked Questions Quick Start Guide and Getting Started Tutorials for archiving and backup of Facebook, LinkedIn and Twitter Give us feedback and feature requests Request customer...

Arkovi Extends Customer Support to Twitter

Have a question or a support need on Arkovi? You can now reach our support center via Twitter (as well as by toll free phone, email and web browser). Just send us an @reply (or a direct message) and we can automatically open a support ticket. You will receive a tweet response from our support team if you are using Twitter. The Support Request: The Ticket Response: The Arkovi Support Center and Forums are at...

Ask Us a Question and One-Click Support

We’ve updated your options when spending time on the Arkovi public site - or when logged into Arkovi accessing your social media archives. Look for the Questions and Support (the latter when logged into Arkovi) tabs on the left side of the screen: You can use the form, shown below, to (try it now on the Arkovi web site): Search the Arkovi Knowledge Base Ask us a question or provide us feedback (also...