Arkovi stores your social media archives for as long as you are an active customer. While you are an active customer (any Arkovi Edition) you have the ability to download some or all of your data, on demand, in Excel and XML format (see attached screenshot).

Additionally, enterprise customers may have the archives distributed to a third party destination of choice on a regular schedule. Currently those distribution methods include:

• Email of archives
• FTP, SFTP or SSH of archives

Arkovi enterprise customers who also use one of our email archiving partners (Global Relay, MailBanc and MessageWatcher) also have their archives directly integrated into those respective systems.

Any customer who chooses to discontinue using our service may also confirm a complete export of all archives prior to the termination of account(s).